Cutrubus Wasatch Front Kia Isuzu Hino Truck Winneb

Responsibilities:

• The Warranty Administrator prepares, submits and tracks warranty repair orders and claims.

• They are responsible for the accuracy and timeliness of these items to ensure the service department receives proper credit and monies due.

• Return improperly completed repair orders to the person originating the document for correction and/or completion as necessary.

• Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on the repair orders.

• Book the appropriate technicians for the hours earned on the operations performed.

• Up-flag and back-flag as appropriate, informing the technician and department management of adjustments as they occur.

• Process all warranty claims in a timely manner, as the repair orders are closed.

• Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution.

• Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for claims requiring special assistance.

• Maintain a record of all claims submitted, returned/rejected, or paid and their current status.

• Become familiar with the manufacturers policies and procedures.

• Post claim payments and reconcile warranty schedule.

• Assist in other office duties as needed.

Benefits:

• Dental insurance

• Health insurance

• Paid holidays

• Paid vacation time

• 401k plan with match